Returns & Exchanges
We want you to love your nature-inspired beauty products, but if you are not completely satisfied, we offer a 45-day return window for items purchased online or in-store. All returned products must be in their original packaging and accompanied by proof of purchase to qualify for a full refund.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and generate a digital return authorization.
Pack Your Products
Securely place the unwanted items in their original shipping box or any sturdy packaging, ensuring all lids are tightly sealed to prevent leaks.
Apply Shipping Label
Print the prepaid return shipping label provided via email and affix it clearly to the outside of your package, covering any previous barcodes.
Drop Off and Track
Hand your package to your local postal carrier or drop it at a designated shipping point, then wait 7-10 business days for your refund to be processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing